The wash does a fair enough job, but there is no attendant on site to resolve issues and I've yet to get a callback for messages left the number posted at the wash. The first time I used the wash, I paid with a $10 and $5 bill to pay for the $12 wash. A receipt was printed for the $3 difference. I took the receipt to caseys and was told they couldn't refund it because it's not part of the store. So I then left several messages to find out how to redeem the refund ticket but after several calls with no return, I gave up... After all it's only $3. This past weekend we thought we'd give it another try. This time I chose the $9 wash and brought exact change to avoid the problem I'd had before. After putting the money in the machine, it only recognized $8 of it and would not accept change for the other dollar. Reluctantly, I chose the "print refund receipt" option, it said it was printing but apparently the printer was out of paper. If there hadn't been cars behind me, I would he just went elsewhere. Instead I ended up using my debit card to buy a wash. I called the posted number from the lot. I have now left 2 messages requesting a callback to find out how to get my $9 refunded with no return calls. It's really unfortunate that there is never an attendant available, if there were some customer service available it would be a decent wash. Update 10/4/17- not only did I never receive the refund promised but today there are parts of the wash lying on the ground in the bay. I had to get out of my car to move them before I could even go into the car wash.
Best carwash in Ames
Easy automated both light touch and touch free car wash options.
Wasn't overly pleased with how clean my truck was after a wash. There are definitely better washes in town for the price.
I don't go to this car wash anymore becuase it doesn't get the dirt off my car. I have to go to amother car wash with a higher pressure washer to remove the dirt. They don't have air driers in the manual wash bays also.
Sudsational Auto Wash is a US Car Wash based in Ames, Iowa. Sudsational Auto Wash is located at 3706 Stange Rd, Ames, IA 50010, USA.
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