Employees here are fantastic. When I drop off packages, I often do not even have time to tape them or affix the label. I just give them the box and they take care of everything, and within a couple hours I get an email notification that it has shipped. The worst experience I have had is just having to wait a bit if they are busy.
After ownership change this store has gone downhill. Expect to spend 20+ minutes to get a task handled. They're nice and courteous, but organization and efficiency is non-existent.
The lady with the short blonde hair and tattoos is very rude and has an attitude each time I stop in. She is very unpleasant and seems annoyed that she has to help me.
The women with the tattoos over there was very rude and dry. Not helpful at all.
I ship from this store at least once per month & the staff members are always very efficient & friendly. The store is always neat & clean.
The Ups Store is a US Finance company based in Ames, Iowa. The Ups Store is located at 809 Wheeler St Ste 110, Ames, IA 50010, USA.
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