I would highly recommend them for any work you need done - I went here about a week ago and they did amazing work. They even cleaned out my very messy car and vacuumed it. They were professional, fast, and friendly!
I got my windshield fixed a few weeks ago and a week after I came in. the molding around my windshield started to peal apart. I made a new appointment expecting everything would be taken care of. I was fed a bunch of BS, when the manager told me the damage was due to weather. No! My molding just doesn't happen to start peeling apart a week after I get my windshield fixed. Additionally I watched your technician take the molding off. Instead of taking it off the correct way he slide the molding and damaged it. Own up to your mistakes and don't try and take advantage of people! I would not recommend going to this place.
Was happy that Safelite could come to me on a weekend considering the shop hours are during everyone's work hours, making it impossible to go.
The installer did a great job.
Stopped by recently to have them look at teenage son's car, with a very small, 1mm diameter chip in windshield. Told them that we did not have comprehensive insurance to cover it. Quoted cost of $100-$125. Went to another auto glass shop in Ames, gentleman fixed it for free.
The major down side is that Safelite did not know that Honda requires OEM windshield installed so that they can recalibrate the front sensing unit. I was never given an option to ask for OEM windshield. Lucked out and Honda did the calibration anyways and it worked. Not doing Safelite again, I'm going to a shop that better knows a car's requirements.
Great service. Went the extra mile to make a windshield replacement perfect.
Safelite Autoglass is a US Car Repair based in Ames, Iowa. Safelite Autoglass is located at 816 S Duff Ave, Ames, IA 50010, USA.
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